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Return & Refund Policy

  • The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Aisy Asyraf will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 - 14 days after the confirmation.
  • Purchased goods/products can be exhanged within 7 days after the parcel has been received.
  • Customers are only allowed to exchange to other sizes, but it must be with the same design and colour. However, customers may choose other colours witihin the same design if the colour initially purchased is out of stock.

Please return your purchase to the following address:
Aisy Asyraf

Lot 3-27-03A,Tingkat 3,

Bangi Sentral,Seksyen 9,

43650, Bandar Baru Bangi,

Selangor Darul Ehsan

Please contact us at aisyasyraf.web@gmail.com or 019-359 8210 if you have any questions or doubts.